Privacy Policy

PrivacyCloud.com is owned and managed by PrivacyCloud SL of Calle Ponzano 51, 28003, Madrid (Spain), which acts as Data Controller with regard to the processing of personal data. This privacy notice explains how we use any personal information we collect about you when you use this website and/or any of our mobile apps.

What information do we collect about you?

We collect information about you when you register with us or provide feedback through our contact forms. We do not use cookies as part of such data collection.

If you choose to sign up for the Trusted Brands or PCloudID programs on behalf of a business (acting as either an advertiser or a publisher, respectively), we will request an email address or phone number where you can be reached for further discussion.

How will we use the information about you?

We will only use your contact details to reach out to you and further explain the process involved in joining the Trusted Brands or PCloudID programs. Should this lead to a successful commercial relationship, your contact details will be subject to a separate privacy policy (“Customer Relationship Management”) which will be shared with you at that point in time.  

Automated decisions and profiling

PrivacyCloud does not rely on data-driven automated decisions or profiling.

Data sharing and international transfers

We will not transfer your data to any countries outside the EEA that have not been identified by the European Commission as providing an adequate level of protection for your privacy.

Access to your information, correction, and portability

You may also exercise your individual rights vis-à-vis PrivacyCloud through a specific section provided in our consumer apps. A self-service solution has been provided with regards to your rights of access, rectification, erasure, and data portability.

Cookies

We use Cloudflare cookies for the sole purpose of carrying out the transmission, caching, and optimization of our content over the network. This service may place a cookie in your browser to help it provide its services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

Data Protection Officer

Our Data Protection Officer (“DPO”) is D. Ignacio Menéndez-Manjón Tartiere, who can be reached at [email protected].

In accordance with Article 38 of the GDPR, you may contact our DPO if you find any difficulties in the exercise of your rights. This may include any issues regarding our self-service tools, or your preference for a direct exchange through other means of communication.

Complaining to a supervisory authority

If you feel we have not dealt with your concern and that we are failing to properly protect your personal data or meet our legal obligations, you can report this to your local data protection regulator or Spain’s Data Protection Agency (“AEPD”). More information on reporting a concern to the AEPD can be found at https://www.agpd.es/

Changes to our privacy notice

We will do our best to maintain this privacy notice up to date through a monthly review.

PrivacyCloud

PrivacyCloud, SL Ponzano 51, 28003 Madrid, Spain · Privacy policy