PRIVACY POLICY

We collect the following types of information:

• Identity and contact details: Our online forms request a valid email address in order to get back to you with a quotation or valid response. Should you choose to share your name, we will also process it accordingly. 
• Business information: You may share information about your company in the course of your contractual relationship with PrivacyCloud.
• Technical information: Including HTTP requests made to our website servers from your browser or local device. These may allow us to determine your location, time zone, or operating system, but we will only process such details in aggregate and in no case will we match them to your individual profile. 

To fulfil three specific purposes:

• We want to be able to provide a communication channel that allows you to request a quotation, or further information, regarding a specific service in our offering. Online forms are answered via email.
• We want to be as diligent as possible in the provision of our services. This will require finding out certain information about your company’s own offering, product development practices, or corporate structure. 
• We want to maintain a website that is useful and clear, ensuring that people find what they need in as few clicks as possible. 

We rely on our legitimate interest in all three cases listed above. Please bear in mind that we do not use cookies as part of our efforts to improve our website’s contents and structure.

We will delete your personal information from our systems (“lead management”) within six months if your request has not resulted in a commercial engagement. Should you become a customer, we will keep your information for as long as our commercial relationship requires it.

In order to deliver our services, we may need to share your details with our affiliated companies or external advisors. Bear in mind that we work in a highly-technical arena in which partnering with highly-specialized experts can make all the difference. 

We have put in place appropriate security measures to prevent your personal data from being altered, disclosed, lost, or accessed in an unauthorized way.

We have also put in place procedures to deal with any suspected personal data breach and will notify you and the applicable Supervisory Authority should a breach take place. 

PrivacyCloud does not rely on data-driven automated decisions or profiling based on your personal data to provide its services.

Your data is processed and kept in the European Union. We will not transfer your data to any countries outside the EEA that have not been identified by the European Commission as providing an adequate level of protection for your privacy.

PrivacyCloud does not knowingly collect personal data from individuals under the age of 18.

As per the EU General Data Protection Regulation, you have the following rights:

• Access: You have the right to request a copy of the personal data that we hold about you.
• Accuracy: We aim to keep your personal data accurate, current, and complete. 
• Objecting: In certain circumstances, you also have the right to object to processing of your personal data and to ask us to block, erase and restrict your personal data. 
• Portability: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
• Erasure: You may ask us to delete your personal data when such information is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.

You may, at any time, exercise any of the above rights, by contacting dpo@privacycloud.com. 

If you feel we have not dealt with your concern and that we are failing to properly protect your personal data or meet our legal obligations, you can report this to your local data protection regulator or Spain’s Data Protection Agency (“AEPD”). More information on reporting a concern to the AEPD can be found at https://www.agpd.es/

We use Cloudflare cookies for the sole purpose of carrying out the transmission, caching, and optimization of our content over the network. This service may place a cookie in your browser to help it provide its services.

Additionally the WordPress content management platform uses different types of functional cookies to ensure that our website is rendered properly, including those associated to font libraries. We do however try our best to serve all digital assets from our own managed servers (including third party font libraries).

We have disabled all analytics cookies automatically set by third party plug-ins.

This Privacy Policy was last updated on January 9th 2023.